How to make a complaint

If you are not satisfied with the results or you think that the procedure was not carried out properly, you should firstly take the matter up with your surgeon, via the clinic. Your surgeon or the staff may be able to deal with your concerns successfully, particularly if the healing process is not complete and your body still needs time to settle down.

If you are still not happy with your results once healing is complete, then the surgeon may offer you further surgery to put things right.
You may expect an answer to your written complaint within 7 days.